ConnectNetwork GTL is one of the leading providers of IT solutions to the correctional facility industry, and the web.ConnectNetwork.com website serves as the gateway for the people to connect to inmates at over 900 various facilities. The goal of this project was to completely overhaul the ConnectNetwork GTL online presence to better present the service to current and potential users alike. The focus was to optimize the users experience, modernization, and customer engagement. Ironistic worked with ConnectNetwork’s creative team to take the final, layered design files and cut-and-code them into a WordPress platform.
The true innovation behind ConnectNetwork GTL is the messaging and payment system that people can utilize. These two systems were created by both teams at GTL ConnectNetwork and Ironistic, and the goal was to create a utility to allow users to seamlessly transition between the marketing site and the secure site. Ironistic helped plan out the Facility Search functionality, optimizing for the best user experience while searching for a facility in a database of over 900 facilities. The over 900 facilities are searchable by location, address, phone, services, rates & fees, and facilities announcements.